Questions about working with Mason Pete
Clear answers about the work we do, the people we work with and how to get started.
Who do you work for?
Mason Pete works directly for organisations using Microsoft Dynamics. We work with the business people responsible for the process and the employees using the system every day.
What can you help us with?
We help you understand a problem, improve the Microsoft Dynamics setup, reduce unnecessary manual work and help your team use the changes. You can start with a specific issue or a process that needs attention.
Can you improve our existing Microsoft Dynamics environment?
Yes. We look at how your team works today and how Microsoft Dynamics supports that work. Together we identify what needs to change and agree on the next step.
Which applications do you work with?
Our experience includes Microsoft Dynamics 365 Sales, Customer Service, Field Service and Project Operations, together with Power Apps and the Power Platform. We will discuss whether your question fits that experience before agreeing on work.
Do we need a technical brief before contacting you?
No. Explain what your team is trying to do and what is getting in the way. A real example from daily work is a useful starting point.
Who will we work with?
Peter Beentjes is the founder and consultant behind Mason Pete. He combines business, technical and commercial understanding and works with the people using Microsoft Dynamics.
Do you advise, configure or both?
Both. We connect the business need with the Microsoft Dynamics setup, agree on the changes and configure and test them with your team. If specialist or custom development is needed, we discuss the scope and responsibilities first.
Can you work alongside our existing team or partner?
Yes. We work for your organisation and can collaborate with your internal team and implementation partner. We agree on who owns the decisions, configuration and testing.
What happens after we get in touch?
Peter reviews your question and discusses the situation with you. We agree on the scope, responsibilities and commercial terms before an assignment starts.
Can we contact you if we are not an existing client?
Yes. You can ask a Microsoft Dynamics question, book a conversation or call Peter. Existing clients should use the arrangements agreed for their assignment for ongoing support.
Can we discuss a workshop for our team?
Yes. Tell us which process or Microsoft Dynamics question you want to work through, who should be involved and what you want to achieve. We can discuss a suitable session and agree on the details.
Are the projects on this site available as finished solutions?
They are internal projects in development. They show what we are exploring. Any use in your organisation needs its own discussion, assessment and agreed scope.
Have another question?
Tell us what you need help with. You do not need to know the technical answer.
Can I call with an urgent Microsoft Dynamics question?
Yes. Call Peter on +31 6 24 73 37 67. You do not need to be an existing client. If Peter cannot answer, use the Contact form and include your callback number. Read how the Microsoft Dynamics hotline works.